Last updated: August 20, 2026
This Refund Policy applies to paid eara subscriptions purchased through Polar Software, Inc. ("Polar").
Subject to applicable law, we may offer a full refund equal to one month of subscription fees if you provide a valid reason. Requests are reviewed case by case based on the subscription and transaction circumstances, Service availability, and applicable law. This policy does not limit any refund or consumer rights that cannot legally be waived.
Email your request to [email protected] with your account email, Polar order or receipt ID, and the reason for your request. Do not send payment card details.
Polar is the merchant of record and processes approved refunds. Processing times depend on Polar, its payment processor, and your financial institution. A refund does not automatically cancel your subscription; cancel it separately through the Polar customer portal to prevent future renewals.
Purchases and refunds are also subject to Polar's Checkout Buyer Terms. Where this policy conflicts with applicable law, applicable law controls.