Terms of Service

1. Agreement

These Terms govern your use of eara, including the Discord bot, the Discord activity, this website and eara Premium (the "Service"). By using the Service you agree to them. If you do not agree, do not use the Service. If you accept on behalf of a server or organization, you confirm you have authority to do so.

2. Eligibility

You must meet Discord's minimum age requirement (at least 13, or higher where your country requires) and follow the Discord Terms of Service and Community Guidelines. If you are under the age of majority where you live, you need a parent or guardian's permission to make a purchase.

3. The Service

eara is a Discord bot. It lets people in a server queue up and control audio in a voice channel, with related features such as listening history. eara does not host a music library. It plays audio from the links and searches you give it, and may show lyrics looked up from third-party services for what is playing. It relies on Discord and on third-party services, so features and availability can change or fail without notice. We do not promise the Service will always be available, uninterrupted or error-free.

4. Your Account and Servers

• You are responsible for your Discord account and for activity under it.
• Server owners and admins are responsible for how eara is configured and used in their server, including who may control it.
• Tell us promptly if you think your account was misused.

5. Audio and Content

Music, lyrics and other content that eara plays or shows belong to their owners.

You keep ownership of anything you submit to the Service, such as playlists or names. You give us a limited license to store and use it as needed to run the Service for you.

6. Acceptable Use

You agree not to:

• Break the law or infringe anyone's rights.
• Harass, threaten or abuse others, or post hateful, sexually explicit or gratuitously violent content.
• Send spam or unauthorized commercial messages.
• Upload or distribute malware, or try to disrupt the Service.
• Probe, scrape, overload or reverse engineer the Service, or access it by any means other than the interfaces we provide, except where the law allows.
• Evade limits, bans or premium restrictions, including by sharing or reselling premium access.
• Use the Service for automated or large-scale playback.

7. Premium

• Some features require a paid subscription. Prices, billing periods and included features are shown before you check out.
• Polar Software, Inc. ("Polar") handles checkout as merchant of record and authorized reseller. Purchases are also subject to Polar's Checkout Buyer Terms and Privacy Policy.
• Subscriptions renew automatically at the stated interval until you cancel. You can cancel in the Polar customer portal. Cancellation applies from the next billing cycle, and you keep premium until the current period ends.
• Premium is assigned to servers within the limits of your plan. We may change features or prices for future billing periods, and will give notice before a price change affects you.
• Premium may be suspended or end if a subscription is canceled, expires or a payment fails.
• Taxes, payment disputes and chargebacks are handled under Polar's terms and applicable law. Refunds are covered by our Refund Policy.

8. Privacy

Our Privacy Policy explains what we collect and how we use it.

9. Suspension and Termination

You can stop using the Service at any time by removing eara from your servers. We may suspend or end access to the Service, or to a server or account, if you break these Terms, put the Service or others at risk, or if we must by law. Where reasonable we will tell you why. Sections that by nature should survive termination will survive, including 5, 10, 11 and 12.

10. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that anything you ask eara to play will be available, or that lyrics shown for it will be found or accurate.

11. Limitation of Liability

To the fullest extent the law allows, eara and its owners, contributors and affiliates are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data, use or goodwill, arising from your use of or inability to use the Service. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or US$50. Nothing in these Terms limits liability that cannot be limited by law, and you may have consumer rights that these Terms cannot remove.

12. Indemnity

You agree to cover claims, losses and costs arising from your breach of these Terms or your misuse of the Service, to the extent the law allows.

13. Changes

We may update these Terms. We will post the new version here and change the "Last updated" date, and for significant changes make a reasonable effort to tell you. If you keep using the Service after changes take effect, you accept them.

14. General

These Terms, with the Privacy Policy and Refund Policy, are the whole agreement between you and us about the Service. If a part is found unenforceable, the rest still applies. Not enforcing a term is not a waiver of it. You may not transfer your rights under these Terms without our consent.

15. Contact

Questions about these Terms? Email [email protected].